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Customer Satisfaction Survey
 

Company Name:

Customer Name:

Contract Name:

Contact #:

Customer Title:

Email:

 

Please check the appropriate box to rate each performance measurement of CounterTrade Products, Inc / ProSolutions, Inc..

 
1.Understanding/ Adherence to Requirements, fulfillment and Defined Scope.
         

2. Adherence to Project Schedule, and Timely Delivery of Products/Services.
         

3. Effective Communication During Order Process and Project Life Cycle.
         

4. Responsiveness of Staff.
         

5. Attitude of Staff.
         

6. Technical Competency of Staff.
         

7. Quality of Final Products and Deliverables.
         

8. Would you consider our company to fulfill future business needs?

9. Overall, has our company met your expectations?

Is it okay to publish this on our website?

Describe how CounterTrade helped achieve your mission and goals with this purchase:

How did CounterTrade help you gain costs savings with this purchase?

Additional Comments:
 

 
 
QMS\Documents\QSForms 8.2-1 OPS Customer Evaluation Request Updated: 11/07/06