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Home>Knowledge Base>Problem:: not able to create a new customer record that in PA
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Article ID15
Created On8/31/2009
Modified8/31/2009
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Problem:: not able to create a new customer record that in PA

Subject: FW: PA Customer Record Issue

 

Problem:: not able to create a new customer record that in PA

Cause: Not entering a valid state in state field since it was not a US customer – a customer cannot be saved in ProAccess without a valid state because it is accessing Sage tax tables for the state field

Resolution: Workaround is to use CO in order to save the customer than remove